Terms & Conditions

This page (together with the documents referred to on it) provides the terms and conditions upon which you may make use of the website. Please read these terms and conditions of website use carefully before you start to use our site. These terms and conditions of website use are a legally binding document and create binding obligations upon you.By using our site, you accept these terms and conditions of website use and agree to abide by them. If you do not agree to these terms and conditions of website use, please do not use our site.

Registration -

In order to use the facilities of the website, visitors are required to register by creating an account.

By registering to use this website, you confirm that the information you provide during the registration process is accurate and complete. It is client’s responsibility to update registration details promptly if they change. Information provided to us will be kept secure and confidential. mymedicine.co reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation the details are found not to be true (wholly or partly), mymedicine.co has the right to reject the registration and debar you from using the services mymedicine.co without prior intimation whatsoever.

Security of Log In details -

During the registration process you will have right to choose a desired username and password which will be unique to you. However, you are responsible for keeping your username and password secured and for ensuring that they are not used by any other person.

Website availability -

We take no assurance that the website will be uninterrupted or error free. We reserve the right to modify, suspend or withdraw the whole or any part of the website or any of its content at any time without notice and do not identify any liability for it.

Product Information & Pricing -

All the information displayed on mymedicine.co is current at the time of display.

We make every effort to ensure accuracy of all products listed. However, we do not accept liability for any errors in pricing and description. Pricing and information availability is subject to change without notice.

Order Placement -

By placing an order through mymedicine.co, the user declares that:

  •  They have no known allergies or sensitivities to any products ordered;
  •  They are not taking any parallel medications with which the products ordered are likely to relate.
  •  For prescription items: They are taking the medication after consulting their doctor. They have full knowledge of indications, actions, interactions and side effects of any medications they have been prescribed, including the adverse effects of skipping the medication. For non-prescription items: They take all responsibility for side effects which might occur as a result of using the product(s) ordered.
  •  For non-prescription items: They take all responsibility for side effects which might occur as a result of using the product(s) ordered.
Membership Eligibility -

Use of the Site is available only to persons who can form legally binding contracts under applicable law. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the site.

For prescription orders, we only accept orders from customers who are 18 years and above. By placing an order, you confirm that you are at least 18. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use this site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below that of 18 years your parents or legal guardians can transact on behalf of you if they are registered users. You are prohibited from purchasing any material which is for adult consumption the sale or purchase of which to/by minors are strictly prohibited. mymedicine.co reserves the right to terminate your membership and refuse to provide you with access to the site mymedicine.co discovers that you are under the age of 18 years. The site is not available to person(s) whose membership have been suspended or terminated by mymedicine.co for any reason whatsoever.

Delivery -

It is your obligation to enter the correct delivery address details at the time of placing an order. If you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense. We will provide you with an estimated date for delivery of all parcels and we will make every effort to make it deliver by this time. (NOTE: all dates specified are estimates only)

It is the responsibility of the customer to inform mymedicine.co if an order does not arrive. Once we find out an order has not arrived by the due date, we will lodge enquiries with the courier to ensure delivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from late delivery.

NOTE: If an item has been lost in transit, we will not dispatch the lost item immediately. Replacement items will be dispatched solely as per our discretion.

Cancellation by us -

We reserve the right not to provide goods or services, terminate membership accounts, remove or edit content or cancel orders (or part thereof) at our sole discretion at any time.

Copyright -

Material on this website includes copyright material and trademarks which are the property of mymedicine.co and third parties.

We reserve the right to update such terms, conditions, disclaimers and limitations of liability at any time without providing prior notice to you. Your usage of this site and placement of an order automatically depict that you have read and understood these Terms and Conditions.